Iowa Bankers Mortgage Corporation Contact Information
Monday – Friday, 8:00 AM – 5:00 PM
515-286-2900 or toll free 1-800-873-9667
Fax: 515-286-4210
E-mail: servicing@ibmc.com
To request information or to assert an error, you must contact us in writing at this address:
8901 Northpark Drive
PO Box 6220
Johnston, IA 50131-6220
Drop-Box
The IBMC payment drop box titled ‘IBMC PAYMENTS’ is located at our office on 8901 Northpark Drive in Johnston. The drop box is on the east side of the building.
If you are mailing a payment, please use the coupons and envelopes provided.
Correspondence mailing address
Iowa Bankers Mortgage Corporation
Attn: Loan Servicing
PO Box 6220
Johnston IA, 50131-6220
For overnight or courier deliveries
Iowa Bankers Mortgage Corporation
Attn: Loan Servicing
8901 Northpark Drive
Johnston IA, 50131
Insurance
Questions or changes to your insurance?
Submit updates and information on your policy here.
E-mail: insurance@ibmc.com
Property Damage
If you have an insurance claim check question.
E-mail: claims@ibmc.com
Property Tax
Provide supporting documentation regarding your property taxes
E-mail: tax@ibmc.com
Mortgage Assistance
Discover options and alternatives if you’re experiencing a financial hardship.
E-mail: lossmitigation@ibmc.com