Iowa Bankers Mortgage Corporation retains the servicing on the vast majority of loans funded through its channels. Following funding, IBMC loan servicing staff provide outstanding and efficient service to homeowners in the areas of payment collection, escrow administration and general customer service. Our customer service lines are engineered to gain access to a “live” conversation with an experienced representative, and our loan servicing website at www.myibmcloan.com provides access 24/7. We are proud of our reputation with homeowners and embrace nurturing these customer relationships.
Loan servicing representatives are available from 8 a.m. to 5 p.m., Monday through Friday at (800) 873-9667 or servicing@ibmc.com.